Main: (205) 930-0700

Contact Us

Who to Call for Questions

We want to answer your questions about our practice or your visit with us. Please refer to the list below to determine who can best answer your questions.

Questions about Medications or Refills Technician (205) 930-0700 Option 4
Copy of Glasses or Contact Lens Prescription Optiks (205) 933-6784
Surgery information for Dr. Bains and Dr. Parker Loura (205) 918-1230
Surgery information for Dr. Vicinanzo Brenda (205) 918-1231
Surgery information for Dr. Davidson Elizabeth (205) 918-1239
Surgery information for Dr. Long Christy (205) 918-1245
Appointments and Cancellations Switchboard (205) 930-0700 Option 0
Rescheduling Appointments Switchboard (205) 930-0700 Option 0
Insurance, Your Statement or Collections Becky (205) 918-1237
Patient Refunds Accounts Payable (205) 918-1247

Our switchboard is open Monday through Friday from 8 am to 5 pm. Please call during regular business hours for prescription refills or questions for our technicians. Emergency phone calls will be returned the same business day. Non-emergency phones calls will be returned within 2 business days.


Using our Automated Switchboard

When calling Alabama Ophthalmology Associates, your calls will be expedited to the correct person by following the directions below. Main Office: (205) 930-0700

Press 0 If you are calling from a doctors' office.
Press 1 To make an appointment.
Press 2 To leave a message for a doctor, prescription refills, or if you are a pharmacy.
Press 3 To schedule surgery with Dr. Davidson.
Press 4 To schedule surgery with Dr. Bains or Dr. Parker.
Press 5 To schedule surgery with Dr. Vicinanzo.
Press 6 To schedule surgery with Dr. Long
Press 7 For billing and insurance questions.
For Optiks Please dial (205) 933-6784